Wooden Star Ornaments

Return & Refund

Return Eligibility

We accept returns on eligible non-custom items within 30 days of delivery.

To qualify for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging whenever possible.

• Proof of purchase is required.

Customers are responsible for return shipping costs unless the return is due to a defect, damage, or an error on our part.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Custom-made products

• Personalized or engraved items

• Custom-sized pieces

• Clearance or final-sale items

• Gift cards

Please see the full detailed Return and Refund Policy on the Customer Care page.

Shipping Policy

Processing time for Ready to ship items is 1-3 business days.

Processing time for Custom items can range from 2-6 weeks.

Please see the full detailed Shipping Policy on the Customer Care page.